FAQ - MATRIX - Classic EP-88s Expansion
A: This is because the MATRIX EXPANSION serial number is ONLY for download. You must use the original serial number that came with the link for the Scarbee Classic EP-88s.
The MATRIX serial number uses NUMBERS AND LETTERS like this: x123-123x... etc.
The Kontakt Library serial number ONLY uses NUMBERS like this: 1234-1234...etc. This is the serial that should be used with Native Access.
Q: Can I still use my old User Snapshots made with original version 1.0?
A: Yes - but you need to convert the Snapshots first to the new version. This video shows how to convert old User Snapshot presets (v. 1.0) to work with new Scarbee Classic EP-88s.nki (v.1.1) here.
Q:I use Scarbee Classic EP-88s in Maschine and Komplete Kontrol - will Matrix Update work?
A: Yes it will work great - but in order to ensure all is perfect - and to get the new custom made Audio Previews to work - you need to RESCAN the Scarbee Classic EP-88s folder in Maschine/Komplete Kontrol Preferences/Library.
Q:I purchased MATRIX - Classic EP-88s EXPANSION and installed it. However, the version indicated by Native Access remains at 1.0.0.
A: Unfortunately, Native Access do not currently update the version number if you just update a product. There is, however, a workaround:
1) Close Native Access
2) In Finder (Mac) or File Explorer (Windows) - rename the folder “Scarbee Classic EP-88s” to “xScarbee Classic EP-88s”.
3) Open Native Access.
4) Find Scarbee Classic EP-88s, It now says REPAIR.
5) Click On REPAIR.
6) Click on RELOCATE.
7) In Finder (Mac) or File Explorer (Windows) - rename the folder “Scarbee Classic EP-88s” back to “Scarbee Classic EP-88s”.
8) Click on BROWSE
9) Select Scarbee Classic EP-88s folder and click on OPEN.
10) Click on RELOCATE
Done! It now says 1.1.0.